NDIS Positive Behaviour Support

Understanding the Reason Behind Behaviour

Positive Moods has been providing behaviour support for over six years, and we were one of the first behaviour support companies in the sector. We support children, young people and adults, working alongside families, carers and support teams. We look at what a behaviour is communicating and build practical strategies that improve quality of life.

Make a referral Call 1300 001 470

What Is Positive Behaviour Support?

Positive Behaviour Support (PBS) is an evidence-based, person-centred approach for people whose behaviour puts them or others at risk, or limits their participation in everyday life.

PBS starts from the view that behaviour is a form of communication. It often signals an unmet need, such as difficulty communicating, sensory overload, pain, anxiety, a change in routine or a lack of meaningful activity. Instead of only trying to stop the behaviour, we work out why it happens and change the environment, skills and supports around the person so they no longer need it.

Who We Support

We support NDIS participants with behaviours of concern linked to disability, including autism, intellectual disability, ADHD, acquired brain injury and psychosocial disability. Behaviours of concern may include:

  • Aggression towards others, or self-injury
  • Property damage
  • Leaving home, school or the community unsafely (absconding)
  • Extreme distress, meltdowns or shutdowns
  • Behaviours that limit access to school, work, social life or community activities

If you or your support team are exhausted or unsure where to turn, you don’t need to have all the answers before you call us.

Our Behaviour Support Services

Functional Behaviour Assessment

We observe and assess the person in the places where behaviours happen, such as home, school, day programs or the community. We speak with the people who know them best to understand what triggers a behaviour and what it achieves for them.

Positive Behaviour Support Plans

We work with the participant, their carers and other stakeholders to develop a customised plan with proactive, respectful strategies. Plans meet NDIS Quality and Safeguards Commission requirements and include Interim and Comprehensive Behaviour Support Plans where required.

Specialist Behaviour Intervention

For participants with significantly harmful or persistent behaviours of concern, our practitioners provide intensive, individualised support built around the person’s needs, strengths and goals.

Reducing Restrictive Practices

Where a restrictive practice is in place, our role is to support its safe, lawful use while working with the team to reduce it and, wherever possible, eliminate it. Restrictive practices are only ever a last resort. We manage authorisation and reporting requirements as part of our work.

Training for Carers and Support Teams

A plan only works if everyone can use it. We train family members, support workers, teachers and other stakeholders in the strategies in the participant’s plan, so support is consistent across every setting.

Working With Your Wider Team

We coordinate with your existing psychologists, occupational therapists, speech pathologists, GPs and schools so your supports work as one team.

Why Families, Support Coordinators and SIL Providers Choose Positive Moods

Specialists, Not Generalists

Unlike many allied health providers, we don’t try to do everything. We focus only on behaviour support and mental health therapeutic supports. That focus lets our team build deep expertise, keep learning in one field and deliver better outcomes for the people we support.

Over Six Years of Experience

We’ve been delivering behaviour support for more than six years and were one of the first behaviour support companies in the sector. That experience shapes how we assess, plan and support families and teams.

NDIS-Registered Provider

Registration No. 405 004 8643.

Evidence-Based, Person-Centred Practice

Every plan is built around the individual, their strengths and their goals.

Clear Communication

We explain plans, fees and next steps up front, so you always know what happens next.

Flexible Delivery

In person or by telehealth, across Australia.

How It Works

  1. Get in Touch

    Make a referral online or call our friendly team. We’ll talk through your situation and confirm we have capacity in your area.

  2. Service Agreement

    We’ll explain our fees, the NDIS funding involved and what to expect. Nothing starts until you’ve agreed.

  3. Assessment

    Your practitioner gets to know the participant through observation, conversations and assessment across their everyday settings.

  4. Your Plans

    Where restrictive practices are in use, we develop an Interim Behaviour Support Plan within one month. We then complete a Comprehensive Behaviour Support Plan, including a Functional Behaviour Assessment, within six months. Both are developed with you and your support network.

  5. Training and Implementation

    We coach the people around the participant to put the plan into practice with confidence.

  6. Review

    We track progress, review the plan regularly and update it as needs change.

Where and How We Work

Support happens where life happens. Depending on your needs, sessions can take place at home, at school or work, in the community or via telehealth, so distance isn’t a barrier.

We provide NDIS Positive Behaviour Support across Australia, including Brisbane, Adelaide, the Gold Coast and Cairns. Check our Areas With Capacity page for current availability.

Funding Your Behaviour Support

Positive Behaviour Support is usually funded through Capacity Building – Improved Relationships in your NDIS plan. If you’re unsure what your plan covers, we’re happy to help you check before you commit.